Overview

Innovative Solutions, a Premier Tier AWS Partner, deployed DarcyIQ, an agentic AI platform that transformed its sales, presales, account management, and project management operations through multi-agent AI systems leveraging Amazon Bedrock, Model Context Protocol (MCP), and dynamic knowledge bases. 

Challenge


As Innovative Solutions scaled, critical bottlenecks emerged: 

  • Manual Project Scoping: Senior architects spent 1-2 weeks per proposal, limiting opportunity volume 

  • Knowledge Fragmentation: Critical information scattered across multiple systems led to inconsistent estimates 

  • Meeting Overload: Extensive preparation and note-taking reduced engagement quality 

  • Limited AWS Integration: Manual environment assessments prevented real-time insights 

  • Expertise Scaling: Maintaining consistent quality across expanding teams was difficult 

Solution

DarcyIQ implements a multi-agent collaboration framework with three core innovations: 

Multi-Agent Workflows: Specialized AI agents with distinct roles (Requirements Analysis, Historical Analysis, Architecture Design, Estimation, Quality Assurance) work together like human consulting teams, accessing different knowledge bases and tools optimized for specific tasks. 

AI-Powered Meeting Agents: Real-time agentic assistance automatically joins customer calls, tracks sales qualification criteria, queries knowledge bases instantly, and generates continuous summaries—eliminating manual note-taking. 

MCP-Enabled AWS Integration: Agents connect directly to customer AWS accounts to perform automated infrastructure inventory, cost analysis, security evaluations, and Well-Architected Framework reviews in minutes instead of hours. 

AWS Services leveraged 

  • Amazon Bedrock provides access to the latest in frontier LLM models, enabling Innovative Solutions to leverage the best models on the market 

  • Amazon Bedrock Guardrails enables fair use of LLMs that meet company and ethical guidelines 

  • Amazon Bedrock AgentCore for observability and Agent hosting deployments 

  • Strands Agent framework for complex agent management, workflow management and integration enablement 

  • Amazon ECS for Model Context Protocol deployments 

“DarcyIQ has fundamentally changed how we operate as a professional services organization.

The agentic AI architecture enables our teams to work at a level of speed and quality that simply wasn't possible with traditional tools.

We're responding to customers faster, and delivering more comprehensive technical solutions.”

Stephanie Dunn, VP of Sales @ Innovative Solutions

Results

  • 75% reduction in project scoping time (1 weeks to 3 hours) 

  • 4x increase in proposal throughput without proportional headcount growth 

  • 90% improvement in post-meeting deliverable speed 

  • 60% faster customer environment assessments